Privacy Policy

Information Collected

We may collect the information you send us by email, through a form or otherwise, including:

• your name, your job title and your contact information;
• the information contained in a quote request;
• the information provided in an account opening form;
• your resume and the information related to your job application;
• the documents, plans, drawings, photos and other files sent to Soremag;
• certain technical browsing data, such as the IP address, collected by our website, our hosting provider or our web analytics tools.

We ask you to send only the information necessary to process your request.

Use of Information

We use this information solely to:

• respond to your requests;
• prepare a quote;
• open and administer a customer account;
• provide our products and services;
• process a job application;
• manage our business relationships;
• comply with our legal, accounting and administrative obligations;
• ensure the security of our systems.

Access and Disclosure

Access to personal information is limited to the employees and service providers who need it in the performance of their duties.

Soremag does not sell or rent your personal information. Certain information may be disclosed to technology, professional or administrative service providers where this is necessary. Some of these providers may process or store information outside Quebec.

Retention and Security

We retain information only for the period necessary for the purposes for which it was collected and to comply with our legal obligations. It is then securely destroyed or anonymized.

Soremag applies reasonable measures to protect personal information. However, no computer system and no email transmission can be guaranteed to be entirely secure.

Cookies

Our website may use cookies that are essential to its operation as well as web analytics tools. Where required, you may accept or refuse non-essential cookies through the settings displayed on the site.

Your Rights

You may request access to the personal information Soremag holds about you, its correction or, where the law permits, its deletion. You may also withdraw your consent, subject to Soremag's legal obligations.

Privacy Officer (RPRP)

To exercise your rights, ask a question or file a complaint regarding the protection of your personal information, contact:

Changes

Soremag may amend this policy to reflect changes in its practices or in legal requirements. The current version will be posted on this page.