
Some problems show up better on site, on a running line. We come to your plant to diagnose your rollers, take the measurements and handle the troubleshooting — to cut your downtime and set up the right solution.
A roller that is hard to remove, a defect that only shows up in production, dimensions to take with no original drawing, or a line that is down: in these cases, one visit beats ten emails. Soremag comes to your site to
These situations get settled faster when we come to you.
Not sure what is causing it? → Roller & Wheel Diagnostics
Three services to see clearly, measure right and get production running again.
We inspect your rollers and your equipment right on the line to spot thewear, the defects and their root causes : out-of-round, uneven wear, slippage, vibration, marking, poor nip contact. We leave with a clear finding and recommendations on material, hardness and finish.
On site we take the dimensions, diameters, lengths, profiles and hardness of your rollers — with no drawing at all if need be. These readings feed straight into an accurate quote or a reverse engineering to reproduce (or improve) the part.
Line down? We make the trip a priority so we can assess the situation fast and set the right solution in motion — repair, recovering or replacement — to cut your downtime as much as possible.
Simple and fast, from the call to taking the job on.
You describe the problem, the number of rollers and how urgent it is. We schedule the visit.
We come on site to inspect, diagnose and understand the root cause on the line.
We take the dimensions that matter and recommend the right material, hardness, profile and finish.
We set the next steps in motion: quote, roller pickup and work in the shop.
Where we travel for on-site technical service.
A site farther out? Contact us : we evaluate the trip based on the urgency and the number of rollers to look at. Pickup and delivery are also available when the rollers can come to the shop.
We serve Greater Montreal and Laval, all of Quebec, Ontario and the Maritimes. For a remote site, contact us : we evaluate the trip based on the urgency and the number of rollers to look at.
Three things: on-site diagnosis and inspection of the rollers; the measurement survey and dimension taking needed to prepare a quote or a reverse engineering job; and troubleshooting or emergency response to reduce downtime.
Yes. We measure the dimensions, the diameter, the length, the profile and the hardness on site, then rebuild the drawing by reverse engineering, even with no drawing at all.
Yes. When a line is down, we make the visit a priority so we can quickly assess the situation on site and set the right solution in motion — repair, recovering or replacement.
We give you an assessment and a recommendation, then we prepare the quote. The work (recovering, grinding, metal repair) is done in the shop; pickup and delivery are available.
Tell us about your line and how urgent it is. We schedule a visit to diagnose, measure and get your production running again.
➔ Schedule an on-site visit